Michael E. Forrester, PhD, Senior Vice President, IRO Division, BHM Healthcare Solutions, explains the benefits of technology in the advancement and improvement of independent review organizations. Using a website, customers can submit a review of any sort online, giving BHM a convenient and efficient way to organize these reviews and determine where to send them. BHM can also provide individualized reports to costumers using technology that gives them instant updates on what is going on with each of their healthcare providers.