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Communicating with Patients Online

Kaiser Permanente

Ted Eytan, MD, MS, MPH, Medical Director for Delivery Systems Operations Improvement for the Permanente Federation, speaks to how the doctor/patient roles and methods of communication have evolved in the current digital environment.

My health manager allows patients within the Kaiser Permanente system to access their health and health plan information in a secure environment. They are able to email their doctor, see their medical record and test results, order prescriptions, schedule an appointment and manage their health plan.

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