Sameer Badlani, MD reviews the role of email in communicating with patients.

References and Resources
Car J, Sheikh A. Email consultations in health care: 2—acceptability and safe application BMJ. 2004 August 21; 329(7463): 439–442.
Click Here to read the article.

Stone JH. Communication between Physicians and Patients in the Era of E-Medicine N Engl J Med 2007 356: 2451-2454
Click Here to read the article. (Subscription required)